Returns and Exchanges

We cannot accept returns/exchanges of any goods purchased via the website.
Cancellation of orders:

You have the right to cancel any order within 2 (two) days of placing it.

Credit card: If you paid for the order by credit card, we will refund you the amount paid within 48 – 72 hours.

Direct Bank Deposits and Electronic Fund Transfers: If you used this payment option, please note:

New regulations stipulate that in order to perform a refund for any Direct Deposit/EFT/Instant EFT purchases, we require one of the following from you:

  •         Stamped bank confirmation letter on the bank’s letterhead
  •         Client bank statement showing the client’s name and account detail

Please forward your order number as well as one of the above proof of banking details to so that we can effect the refund. 

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